What we do

The interpreters' table is located in the main entrance of the hospital just beyond the information desk. We work from 8:30 to 2:30 Monday to Friday.

During these hours there is always at least one interpreter for English and another for German. There are additional interpreters for these and other languages according to availability on the day.

We help patients and their family members with administrative procedures (appointments and contracting services for example) and we attend outpatient consultations at the request of the consultants.

If a patient wishes us to help at a consultation, we issue them with our card, which they hand in with their appointment and the consultant will then call us if s/he requires our assistance.

If any member of staff in the hospital requires our assistance in communicating with a patient or family member, either in person or by phone, they call us.

We also visit inpatients on a daily basis to inform them of our availability to help them or their family members communicate with staff whenever they have difficulty in communicating in Spanish.

The interpreters can be contacted by dialing (00 34) 600148139 or by calling the hospital switchboard  (00 34) 951067000 and asking for an interpreter.

The Wednesday team: Ana Maria, Michelle, Sunty, Katrina & Vreni.

 

STATISTICS FOR OUR WORK IN THE HOSPITAL 2015 AND 2016

As can be seen in the tables below, we help on average 40 people per day, of whom almost 60% are British.
 
 
Mes enero Febrero Marzo Abril Mayo Junio
             
Total de idiomas 842 904 1086 1037 907 913
Inglés 504 518 559 570 599 549
(Porcentaje del total) 60 57 51 55 66 60
Alemán 239 302 399 300 227 238
(Porcentaje del total) 28 33 37 29 25 26
Escandinavo 46 28 28 68 34 46
(Porcentaje del total) 5 3 3 7 4 5
Otros 53 56 100 99 47 80
(Porcentaje del total) 6 6 9 10 5 9
 

 

Julio Agosto Septiembre Octubre Noviembre Diciembre Total  
               
687 641 772 872 800 578 10039  
419 365 514 575 494 295 5961  
61 57 67 66 62 51 59  
158 179 140 153 207 156 2698  
23 28 18 18 26 27 27  
38 27 33 38 31 54 471  
6 4 4 4 4 9 5  
72 70 85 106 68 73 909  
10 11 11 12 9 13 9  
               

 

 

AÑO 2.016            
             
Mes Enero Febrero Marzo Abril Mayo Junio
Total de idiomas 832 1026 917 834 879 950
             
Inglés 444 584 600 532 511 607
(Porcentaje del total) 53 57 65 64 58 64
Alemán 233 321 229 203 237 232
(Porcentaje del total) 28 31 25 24 27 24
Escandinavo 56 46 42 43 45 42
(Porcentaje del total) 7 4 5 5 5 4
Otros 99 75 46 56 86 69
(Porcentaje del total) 12 7 5 7 10 7

 

Julio Agosto Septiembre Octubre Noviembre Diciembre Total
559 539 880 907 806 792 9921
             
369 353 495 542 460 409 5906
66 65 56 60 57 52 60
94 99 266 230 238 264 2646
17 18 30 25 30 33 27
9 26 19 50 45 47 470
2 5 2 6 6 6 5
87 61 100 85 63 72 899
16 11 11 9 8 9 9